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Frequently Asked Questions

When becoming a patient at Rhinestone Healthcare we believe in empowering you through education,support and answers. This will help you be better prepared to meet your goals. Our therapists take a hands-on approach to therapy, and you are more then welcome to contact us directly with any questions or concerns.

What do I need to bring to my first visit?

For your first visit with Rhinestone Healthcare be sure to bring the following:

  • Government issued, photo ID (such as a Drivers License)
  • Insurance card(s)
  • Appropriate attire (workout clothes and shoes)
  • Patient forms, which you can download below from our site in a PDF format. Print and fill out these forms completely and bring them to your first visit.

Do I need to see a Doctor first?

We can see any patient without a referral for an initial visit. If our therapist believe that therapy is an option, we can work with you and your physician to obtain a prescription/ referral for continued care.

What should I wear to physical therapy?

Please wear comfortable athletic/workout clothing (shorts, T-Shirt and tennis shoes) Your attire should also allow easy access to your injured area for treatment by your therapist.

What should I expect on my first visit?

During your first visit, your therapist will perform a thorough examination in which he or she, will review your physicans recommendations, examine the problem area, discuss his or her findings with you and develop an effective treatment plan for rehabilitation. They will also answer any questions you may have. Your treatment may include hands-on therapy, a customized exercise program, stretching and physical agents such as heat ice, ultrasound and electrical stimulation. Your physical therapist may also recommend a home program to further assist in your treatment.

How long will my appointment take?

Your first appointment will typically last from 45 minutes to an hour or possibly an hour and a half, depending on your injury. Subsequent appointment usually take between 30 minutes to an hour, depending on the treatment. Please arrive fifteen minutes prior to the start of your appointment for check-in and paperwork. You may also download our patient forms, which you can fill out beforehand and bring with you to your appointment.

How often will I need to come?

The frequency of your treatment will depend upon your physician’s prescription and the plan of care developed by your physical therapist. Most patients require treatment two to three times per week. The duration of your treatment will depend upon your injury and your personal progress. Your physical therapist will discuss this with you following your initial exam and subsequently as you progress.

What if I need to cancel an appointment?

If you are unable to attend an appointment, we require at least 24 hours notice. However, we do understand than an occasional emergency or illness may arise. In which case, you may have to cancel your appointment closer to your scheduled time please call our office at 817-592-3021 to reschedule.

Do you accept insurances, and will insurance cover my therapy?

We accept most major insurances including Medicare and workers’ compensation plans. Before your first visit, we will verify in and out of network benefits with your insurance company. The cost of therapy is determined by the benefits of your insurance plan, including the deductible and co-pay, or patient percentage. We will be happy to check with your insurance company to determine the terms of your coverage and payment for patient responsibility is due at the time of service.


2363 Hwy 287 N Ste 205 Mansfield TX 76063

P) 817-592-3021

F) 888-557-1669


Dallas . Desoto. Mansfield. Oak Cliff. Fort Worth. Glenn Heights. Arlington. See all cites in DFW Area

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